Please read this carefully before making your booking. It sets out your agreement with us and contains important terms and conditions.
1. The Agreement.
Your agreement with us (‘the agreement’) only comes into effect when we have received your completed and signed booking form, payment and signed terms and conditions via e-mail or post. This agreement is made in England and is governed in all respects by English law. Any disputes arising from the agreement will be dealt with exclusively by the courts of England and Wales.
2. Price Guarantee.
We guarantee that the price of your cycle ride will not be subject to alteration or surcharge once you have paid and we have confirmed the booking to you in writing. With the above exception, we reserve the right to increase or decrease prices at any time.
3. Changes to Arrangements.
If you wish to alter your cycle arrangements we will do our best to accommodate you, subject to availability, provided such alterations are notified at least 28 days before the cycle ride. After this date we reserve the right to treat the changes as re-bookings and apply cancellation charges.
4. Cancellation.
If you have to cancel your cycle trip you must notify us immediately in writing. We will be entitled to charge cancellation charges expressed as a percentage of the total sum on the following scale to be calculated from the date on which we receive written notification. Days before booked cycle ride: 28 to 8 days – 75%; Less than 8 days - 100%
5. Alteration/Cancellation by us.
There may be occasions when it is necessary to alter itineraries. The itineraries are statements of intention only and do not constitute representations or undertakings that they will be carried out and changes to them will not constitute material alternations. As far as possible we will notify you of any such changes as soon as we can and will offer you an alternative arrangement of at least equivalent standard. There may also be occasions when itineraries may need to be changed when out cycling due to unforeseen circumstances beyond our control. Prior to your trip and in the unlikely event that we have to cancel your trip, we will notify you immediately and offer you the choice of a full refund or an alternative cycle date. Cycle rides will take place in all weathers.
6. Force Majeure.
Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance of our contractual obligations is prevented or affected by ‘force majeure’. For the purpose of these bookings conditions, ‘force majeure’ means any event which we, employees, agents, suppliers of service (s) in question could not, even with all due care, foresee or avoid. Such events may include war, riot, civil strife,terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
7. Dealing with Problems/Complaints.
If you have a problem with our services you should report it immediately to us so we can put it right.
8. Liability for Injury or Loss.
We will not be liable for any injury or loss suffered by you except in the following circumstances: Death or personal injury caused by the negligence of Pink Sky Cycling.
9. Safety.
Pink Sky reserve the right to ask an individual to discontinue with the ride if they are a danger to themselves and/or others. It is the individual’s responsibility to ensure they have road safety awareness and can ride a cycle safely. Cycling helmets will be provided, but it it is the individual's responsibility to choose whether or not to wear one. Back up support will be provided should someone have a cycle that is irreparable on road or if someone is unable to continue the ride.
I agree to the above terms and conditions with Pink Sky Cycling.
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